Data Protection - Fruchtwerk

As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We note that data transmission over the internet (e.g., during email communication) may be subject to security vulnerabilities. Complete protection of data against third-party access is not possible.

Responsible

The person/company responsible for data processing is named below. Please contact the relevant contact point for data protection concerns:

FLOEMER GmbH
Mundorfing 7
4751 Dorf an der Pram
Austria
info@floemer.at

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Hosting

External hosting

We host our website with an external provider. Connection data is processed for the purpose of providing and delivering the website. For the sole purpose of delivering and providing the website, the data is not stored beyond the access.

The legal basis for data processing is legitimate interest (unconditional technical necessity for the provision and delivery of the service „website“ expressly requested by you through your access) in accordance with Art. 6 (1) (f) GDPR.

For the operation of the website, connection data and further personal data are processed additionally within the scope of various other functions or services. This is detailed in the privacy policy under the individual functions or services.

SSL or TLS encryption

This page uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the website operator. You can recognise an encrypted connection by the browser's address bar changing from „http://“ to „https://“, and by the padlock icon in your browser bar. SSL or TLS encryption. When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Server Log Files

For the purpose of monitoring technical functionality and increasing the operational security of our web host, connection data is processed.

The legal basis for data processing is legitimate interest (absolute technical necessity of server log files as a fundamental data basis for error analysis and security measures within the scope of the „website“ service explicitly requested by your call) in accordance with Art. 6 (1) lit. f GDPR.

Contact & Enquiry Form

Our website provides a contact and enquiry form for you to get in touch with us directly. After submitting the contact and enquiry form, the personal data you enter will be processed by the controller for the purpose of handling your enquiry, based on the consent you have given by submitting the form, in accordance with Art. 6(1)(a) GDPR, until such consent is withdrawn.
There is no legal or contractual obligation to provide personal data. Failure to do so will simply mean that you cannot submit your request and we cannot process it.

E-commerce and payment providers

Processing of data (customer and contract data)

We collect, process, and use personal data only to the extent necessary for the establishment, content design, or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to use or be billed for the service.

The customer data collected will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Transmission of data when concluding contracts for online shops, retailers and goods dispatch

We only transmit personal data to third parties if this is necessary for the processing of the contract, for example to companies entrusted with the delivery of goods or the credit institution commissioned with payment processing. Any further transmission of data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Tag Manager

Google Tag Manager

In the event of your consent being granted, we will process with the service Google Tag Manager, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers, your personal data for the purpose of initiating, controlling, and administering further services on our website. In this specific case, the above-mentioned service shall be controlled via Google Tag Manager. Consequently, withholding consent will have the effect described for the above-mentioned service. You can withdraw consent that has already been given by Privacy settings change.

We enable Google Tag Manager to collect connection and web browser data. This data is used by Google to further develop the service.

The legal basis for data processing is your consent in accordance with Art. 6 (1) lit. a GDPR. The Google Group is transferring your personal data to the USA. The legal basis for the data transfer to the USA is your consent in accordance with Art. 49 (1) lit. a in conjunction with Art. 6 (1) lit. a GDPR, in connection with § 25 TTDSG (Telekommunikation-Telemedien-Datenschutzgesetz). You have already been informed prior to giving your consent that the USA does not have a level of data protection that corresponds to EU standards. In particular, US intelligence agencies can access your data without you being informed and without you being able to take legal action against it. For this reason, the European Court of Justice declared the previous adequacy decision (Privacy Shield) invalid in a ruling.

Matomo Tag Manager

From a technical perspective, the Matomo Tag Manager makes it easier for us to control, manage, and trigger various third-party services. As part of these processes, no personal data is transmitted to or collected by the service provider Matomo.

Analytics services

Google Analytics

In the event of your consent being granted, we will process with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers, process your personal data for the purposes of error analysis and statistical evaluation of our website. Refusal to give consent will not have any immediate effect on the functionality of the website, but without statistical data, the further development of the website will be made more difficult for us. You can withdraw consent that has already been given by Privacy settings change.

We enable the service to collect connection data, data from your web browser, and data about the accessed content, as well as to run analysis software and store data on your end device. The service anonymises the collected data immediately after collection and provides us with the anonymised data in the form of statistics for evaluation. We use these statistics for troubleshooting and further development of our website. The data on your end device will be stored for a period of up to two years.

BURST Statistics

For the purpose of searching and analysing errors, evaluating usage, and deriving measures for the future development of our website, we process your data using the local analysis software BURST-Statistics, WordPress.

As this service is a local analysis tool, no personal data will be passed on to the service provider or to third parties. Furthermore, your personal data will be anonymised immediately after collection. Therefore, no personal data will be stored beyond the initial processing step.

Newsletter services

Newsletter data

To receive the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No other data will be collected or only on a voluntary basis. We will use this data exclusively for sending the requested information and will not pass it on to third parties.

The processing of data entered into the newsletter signup form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw the consent given for the storage of your data, your email address and its use for sending the newsletter at any time, for instance, via the „unsubscribe“ link in the newsletter. The lawfulness of past data processing shall not be affected by the withdrawal.

The data you have provided to us for the purpose of subscribing to our newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider, and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes will remain unaffected.

Following your removal from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You can object to storage if your interests outweigh our legitimate interest.

Newsletter registration

Upon providing your consent, your personal data will be processed for the purpose of sending electronic direct marketing (e.g. newsletter distribution) until you withdraw your consent.

For the purpose of sending newsletters, we use a contract processor

The legal basis for the processing is your consent, given in accordance with Article 6(1)(a) of the GDPR. There is no legal or contractual obligation to give consent. Failure to give consent will only mean that you will not receive a newsletter from us.

Right of objection

If the processing of your personal data is based on legitimate interests, you have the right to object to this processing.

Unless there are compelling legitimate grounds for processing on our part, the processing of your data will cease on this legal basis.

Furthermore, you have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

The lawfulness of the processing of data up to the point of objection is not affected by the objection.

Right of withdrawal

You have the right to withdraw your consent at any time, by Privacy settings change.

In the event of consent to receive electronic advertising, your consent can be revoked by clicking on the unsubscribe link. In this case, processing will cease, provided there is no other legal basis.

The lawfulness of the processing carried out until the withdrawal of consent shall not be affected by the withdrawal.

Rights of affected persons

You also have the right to access, rectify, erase, and restrict the processing of your personal data.

Where the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You also have the right to lodge a complaint with the supervisory authority. Further information on the supervisory authorities in the European Union can be found here.